Mobility Scooter Care & Servicing
Our Platinum Service Commitment Continues Long After You've Purchased.
Reviews & Testimonials
Needed to hire a mobility scooter for the weekend, which felt quite overwhelming as I'm younger and had never needed one before. From the moment we arrived, the team made me feel completely at ease. Although they were really busy, they still managed to find me a scooter. They took the time to show both me and my partner how to dismantle it and fit it into the car, and nothing felt like too much trouble. Everyone was so welcoming, friendly and understanding. I can't thank them enough and would highly recommend them to anyone needing mobility equipment. Thank you so much!
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I went along to the 30th Anniversary event today. I had a good idea what I was looking for as I had looked at the website. I was greeted with warmth and professionalism. There was no pushy sales pitch and I was directed straight to the Rollator section. The owner showed me the model I had looked at online and even managed to pick out a cheetah style to match my outfit! I will definitely return for any further mobility needs. Great value and exceptional customer service from this local, family run business.
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Outstanding service. Very friendly and knowledgable. Found the perblem was my buying inferior battreries, so they supplied and fitted the correct ones with guarantee immediately for slightly extra. Well worth it. They even suppied a report on the faulty batteries to have my outlay refunded. The mobility scooter now runs like a dream. Will always deal with this excellent firm.
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Phil was really helpful in helping me to choose the right wheelchair for my health condition. He made me feel comfortable as i was very anxious to make such a big decision for my health. I now have a chair that will help me to get out more and be more independent. Thank you for all your help.
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Went there to get an adjustable bed for my mum. Adam went through the options and mum was very impressed from start to finish. The delivery was bang on time and the bed was installed in about 1hr. Old one taken away. All in all just perfect service and we are delighted. It's very good to use a local company and they are highly recommended.
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We were caught in a situation where we needed a walking frame immediately for a frail relative in Weymouth, but it was nearly 5:30pm so we were not expecting to have any success that evening. We called Active Mobility and Phil was very helpful, said he would keep the shop open and wait for us to travel over and make our purchase. When we arrived he was very welcoming and helped us to choose the correct frame for our relative's needs. Great service and considerate to our situation.
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My dad's been thinking about getting a mobility scooter for some time now, so we took him into Active mobility in Weymouth where Phil was very helpful and knowledgeable about everything my dad was asking.The extra after care service Phil offers was what made my dads mind up.He chose his scooter and we took it home straight way.Thanks Phil
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We were very pleased with the attention and service we received from Phil and the staff. After I phoned from my hospital bed my wife was able to collect a wheelchair from Active Mobility for my discharge the next day, and then Phil gave us good advice and service when we needed further equipment. Thank you.
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‼️please read - a rare moment …What an incredible company to deal with , couple of questions asked and a spare two keys sent ,Been a veteran and working with reputable companies it is so hard to find one’s who honour allThese do, Richard and his team were magnificent and we are so glad the came recommended as we have now added them to our organisation list of trusted suppliers to the charities I am patron tooSir James M Remington KBE DSM DSOKnighted for Creating PHOENIX RISEN which rescued thousands of children around the world .
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I can’t recommend this company enough.From my first phone call to a home visit to establish my dad’s needs, Phil was both reassuring and professional. He really knows his products well.Ben also offered a first rate service when he came to set up dad’s bed. He was polite and efficient.This company are the place to go if you need help and advice about improving mobility at home.
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Nice store, great staff.They went above and beyond even helping me fit the wheelchair into my vehicle even offering to hold on to my parcel rack from the car to make life easier for me.Wheelchair that we had rented was in good condition and clean too, for a good price.
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I have been helping an elderly relative choose a mobility scooter from Active Mobility. Pressed for time, he rushed an order for a folding example with small wheels, no suspension and limited range. When it was delivered, it became clear that this wouldn't be up to the journeys he wanted to make on it. We returned to the shop and the staff went through the types of scooter very clearly and patiently. He eventually chose a more robust scooter that was better suited to his needs.The staff were superb in outlining the pros and cons of each type, and spent time ensuring that he was comfortable (in every sense) with his choice.I can't praise Active Mobility highly enough for their care and professionalism in matching person to vehicle.
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Arriving in Weymouth for day out with my husband and dog, my mobility decided not to work. We contacted Active Mobility, explained our situation and they told us to come straight over. We had expected to hire a mobility scooter, instead, they took a look at mine and after about 15 mins, got it working!! We were so pleased and so very grateful to them. We were then able to go off and enjoy our day out with no further mobility scooter issues. Great service. Super friendly staff. Fabulous range of mobility scooters and everything you need if, like me, you are disabled and/or have mobility issues. Thank you guys.
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I highly recommend this company.Richard was so helpful when I needed spare parts for my mobility scooter recently. One part in particular was very hard to find and was not on their parts list or on any other that I tried. I sent photos and a description to Richard and eventually, after much research, he managed to source the part and it is now on their online parts list.I received them promptly by post and my scooter is now working well with none of the rattles.Thank you so much Richard, for all your efforts on my behalf. Much appreciated.
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Took my mum to buy a mobility scooter at Active Mobility in Southill, Weymouth. Absolutely outstanding service from Phil, he was very helpful & very knowledgeable and covered all of our concerns. Prices are very competitive and I would highly recommend Active Mobility for anyone considering buying a mobility scooter.
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